LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We handle your account details, payment information and gameplay history with the same care you'd expect from a brand built for Indonesia. This policy explains exactly what we...

Data SecurityPayment ProtectionTransparencyYour RightsIndonesia-Compliant
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psg77 Your Data. Your Control. Our Commitment.

What We Collect and Why

When you open an account with psg77, we collect your name, email, phone number and identity details to verify your account and comply with local regulations in supported regions. We also track your gameplay activity, session history and payment transactions to maintain account security, prevent fraud and deliver your winnings. Your payment method data—whether you're using DANA, OVO, GoPay or QRIS—is encrypted

and never stored on our servers after each transaction completes. We use cookies and device identifiers to remember your preferences and keep you logged in securely.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any concerns about your data, account access or how we handle your information. We respond within 24 hours.
Live Chat Chat with our support agents directly from your account dashboard. They can walk you through privacy settings, data requests and account controls in real time.
Account Settings Manage your privacy preferences, communication opt-outs and data visibility directly in your account. Changes take effect immediately across all devices.
EDITORIAL CLARITY

How We Protect Your Trust

Encryption Standard

All data in transit and at rest uses AES-256 encryption. Your payment details and identity information are isolated from gameplay logs and never shared with third parties.

Compliance Review

Our privacy practices align with Indonesian data protection frameworks and international standards. We audit our systems quarterly and update policies as regulations evolve.

No Data Selling

We never sell your personal information to advertisers, brokers or external marketers. Your data stays within psg77 and our trusted payment processors only.

Transparent Logging

Every access to your account—login, withdrawal, profile change—is logged and visible to you. You can review your activity history anytime from your dashboard.

Breach Response

If a security incident affects your account, we notify you within 48 hours with details, recommended actions and support contacts. Your account is protected during investigation.

Right to Delete

You can request full account deletion anytime. We remove your personal data within 30 days, except where local law requires us to retain transaction records for compliance.

Consistency Across Our Brand

Same Policy EverywhereWhether you're on desktop, mobile app or our sportsbook tab, your privacy protections remain identical. We don't weaken safeguards on any platform.
Unified Account DataYour slots history, live table sessions and sportsbook bets all live in one encrypted account. We don't fragment your data across separate systems.
Consistent Payment SecurityDANA, OVO, GoPay and QRIS transactions follow the same encryption and fraud-detection rules. No payment method gets less protection than another.
Single Privacy TeamOne team manages your data across all psg77 services. You don't deal with separate privacy contacts for casino, slots or sportsbook sections.
Unified Opt-Out ControlsMarketing emails, SMS notifications and in-app messages are controlled from one settings panel. Changes sync instantly across all channels.
Transparent Update ProcessWhen we update this policy, we notify you via email and in-app alert at least 14 days before changes take effect. You can review the full new version anytime.
Consistent Retention RulesWe keep your account data for as long as your account is active, plus 7 years for transaction records where local law requires it. Same timeline everywhere.
AT A GLANCE

What Defines Our Privacy Approach

01
Account Verification First We verify your identity upfront so we can protect your account and comply with local regulations. This one-time step keeps your data secure for every future session.
02
Session-Level Encryption Every time you log in, your connection is encrypted end-to-end. We don't store your password; we store only a cryptographic hash that can't be reversed.
03
Fraud Detection Active Our systems monitor for unusual login patterns, rapid withdrawals and suspicious device changes. If we spot risk, we alert you and pause the action until you confirm.
04
Payment Processor Isolation DANA, OVO, GoPay and QRIS transactions are processed by certified payment partners. We never see your full card or wallet credentials—only transaction confirmations.
05
Gameplay Privacy Your bet history, game selections and win/loss records are tied to your account only. We don't share gameplay data with game providers or third-party analytics firms.
06
Withdrawal Verification Before we send funds to your DANA, OVO, GoPay or QRIS account, we verify the destination matches your registered payment method. This prevents unauthorized transfers.

Privacy Questions Answered

We delete your personal information within 30 days of account closure. Transaction records are retained for 7 years where Indonesian law requires it for tax and compliance purposes. You can request a data export before deletion.

Yes. Log into your account, go to Settings > Privacy & Data, and select 'Download My Data'. We'll email you a complete record of your profile, transactions, gameplay history and device logs within 5 business days.

No. Game providers receive only anonymized session data—game type, duration, outcome—not your name, email or payment details. Your identity stays private between you and psg77.

We notify you within 48 hours with details of what was accessed, steps we've taken to secure your account and recommended actions like password reset. We also offer free credit monitoring if payment data was exposed.

Absolutely. Go to Settings > Communications and uncheck 'Marketing Emails'. You'll still receive account alerts, withdrawal confirmations and policy updates—only promotional messages stop.

No. Payment details are processed by certified payment partners and never stored on our servers. After each transaction, only a confirmation token remains in your account history for your records.

We use cookies to keep you logged in, remember your preferences and detect fraud. We don't use tracking cookies for advertising. You can disable non-essential cookies anytime in your browser settings without losing account access.